Hey.
Just back from a quick trip to Denver, where I spent the day with a fine group of public librarians.
Why don't you use your library? When the question was studied in London, one group came up with suggested improvements to what is perceived as an important or very important service:
"However, most users and non-users felt that the service was run-down and old-fashioned. Most interesting were the
responses of non-users - particularly since over 70% of the population are not regular library users. People either didn’t
have the time, felt the opening hours were inconvenient, found little of interest, a poor selection of books or didn’t like the atmosphere. When asked what would make a difference, non-users wanted:
• Longer opening hours
• Access to shopping
• Council information services
• Sunday opening
• Art and exhibitions
• Video lending
• Better book stock"
Check out the rest at the Idea Store:
http://www.ideastore.co.uk/index/PID/1
--Micaela
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